Course curriculum

  • 1

    Cultural Competency

    • Ashiana Sheffield Staff Training
  • 2

    Module Contents

    • What will you learn in this course?
  • 3

    Cultural Competency: An Introduction

    • What is Cultural Competency and why is it important?
  • 4

    Cultural Differences

    • The definition of cultural differences.

  • 5

    The Four Components of Cultural Competence

    • 1. Awareness

    • 2. Attitude

    • 3. Skills

    • 4. Development

    • QUIZ
  • 6

    Interpreters Code of Conduct

    • Ashiana's procedure for booking an interpreter.

    • Correct Procedure.pdf

    • Key Issues

    • QUIZ
  • 7

    Equality and Diversity

    • What is Equality and Diversity?

    • The importance of Equality, Diversity and Inclusion.

    • The Protected Characteristics

    • QUIZ
  • 8

    Ashiana's Guidelines

    • Ashiana's internal and external support.

    • How to apply knowledge in practice.
  • 9

    Module Recap

    • What did you learn in this module?

    • FINAL QUIZ: TEST YOUR KNOWLEDGE
  • 10

    Ashiana Contact Details

    • Contact details